March 26, 2025
ICG & HFS Research: A Strategic Partnership Driving Business Reinvention

[Riyadh] – Innovation Consulting Group (ICG) has entered into a strategic partnership with HFS Research to redefine how businesses adapt to and leverage disruption. This alliance combines ICG’s expertise in business reinvention with HFS’s fearless insights to provide enterprises with the knowledge, strategies, and execution support needed to lead in today’s fast-changing landscape. Under this partnership, ICG will leverage its established presence in the Middle East and North Africa (MENA) to introduce new business opportunities for HFS Research, ensuring that both organizations deliver cutting-edge solutions on a global scale.

A Visionary Collaboration for the Digital Age

In this partnership, ICG and HFS Research maintain their unique identities while uniting complementary strengths to offer a holistic transformation approach, ensuring organizations can:

  • Translate Research into Execution – Leverage HFS’s industry-defining insights alongside ICG’s proven execution strategies to drive measurable outcomes.
  • Accelerate Innovation & Agility – Empower enterprises with data-driven decision-making and rapid implementation frameworks to stay ahead of competitors.
  • Build Resilient & Future-Ready Teams – Access the tools and expertise needed to develop high-performing, adaptable talent.

The ICG & HFS Advantage

  • OneCouncil Roundtable Access – Gain exclusive opportunities to engage with top industry leaders through HFS’s OneCouncil roundtables, fostering peer-to-peer insights and collaborative strategy development.
  • Exclusive Research Database – Access a vast repository of HFS reports, market analysis, and proprietary studies that provide a unique competitive edge.
  • Executive Transformation Workshops – Engage with top industry analysts and transformation experts to craft bold, forward-thinking strategies.
  • Cutting-Edge Technology & Business Insights – Stay informed with impartial, research-backed perspectives on emerging industry trends.
  • End-to-End Enterprise Reinvention – Benefit from comprehensive support—from ideation to execution—helping businesses scale with precision and confidence.

The Future of Transformation Starts Here

At ICG, we don’t just react to change – we drive it. This partnership with HFS Research is a game-changer for enterprises seeking to redefine their industries. By integrating fearless research with hands-on implementation, we empower businesses to not only adapt but to lead. Together with HFS Research, we are setting a new standard for how enterprises embrace disruption and turn it into a competitive advantage.

Get in Touch
Ready to lead in the age of disruption? Our team is here to help you harness cutting-edge insights and implement transformative strategies that will set your business apart. Whether you’re looking for executive guidance, technology insights, or enterprise transformation support, we invite you to connect with us today.

About Innovation Consulting Group (ICG)

ICG is a global leader in enterprise transformation, specializing in business reinvention, technology strategy, and workforce development. Through actionable insights and hands-on execution, ICG empowers organizations to harness disruption and create lasting competitive advantages.

About HFS Research

HFS Research is a leading global research and advisory firm that helps Fortune 500 companies navigate IT and business transformation with fearless insights and actionable strategies. With unrivaled access to Global 2000 executives, HFS empowers organizations to make confident technology and service decisions that drive competitive advantage. For more information, visit hfsresearch.com.

  Business challenge:

Faced with the complexities of post-merger integration, a major retailer turned to HFS Research to explore how a strategic partnership could enhance operational efficiency and accelerate product development. With multiple service providers in place, the retailer sought HFS’ guidance to consolidate core technology and streamline application development. The engagement demanded skilled consulting across departments—technology, Digital, Finance, and HR—to instill confidence in a five-year financial plan and ensure a seamless transition.

HFS solution:

The HFS Enterprise Research and Advisory team, equipped with real-world experience and deep provider knowledge, led a tailored engagement to develop a “North Star” strategy aligned with the client’s leadership values. By framing the partnership as a strategic business opportunity rather than a technical contract, HFS secured high-level commitment from provider leadership. Our approach enabled contract-based savings and ensured internal and external teams adhered to the North Star principles. HFS delivered timely insights, transferring expertise and tools for the client to maximize the value of the new partnership.

Business impact:

Engaging HFS delivered transformative results:

  • 30%+ Reduction in Operating Expenses with an additional 30% potential through a gain-share model.
  • Scalable and Efficient Operating Model designed for speed, quality, and growth.
  • “Zero Ops” Operating Maxim establishing the Digital Technology group as a core business function.
  • Enhanced Internal Capabilities, empowering the client to manage future relationships and leverage sourcing opportunities across the enterprise.

The project received full endorsement from the CEO, affirming HFS’ role in driving strategic, lasting value.

Join our growing list of successes

Inspired by our client’s success? Let’s create your success story together. Contact us today.

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